Ride Guide Privacy Policy

Last updated: August 29, 2025

Ride Guide Transit Technologies Inc. (“Ride Guide”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, phone number, or company details when you sign up for demos, newsletters, or contact us.
Usage Data: including IP address, browser type, device information, and how you interact with our website.
Cookies and Tracking Technologies: we use cookies and similar tools to improve your experience, analyze traffic, and understand how our site is used.
Analytics Data: we use third-party analytics services to monitor how people use Ride Guide. These services collect information such as pages visited, features used, time spent on the site, and technical details about your browser and device. This helps us understand trends, improve functionality, and make the experience better.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our services.
Respond to inquiries, demo requests, and customer support.
Send updates, newsletters, and marketing communications (you can opt out at any time).
Monitor website usage, diagnose technical issues, and improve design and performance.
Monitor website performance and prevent fraud or misuse.

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

Service providers who help us operate our website and services (e.g. hosting, analytics, email delivery).
Affiliates and partner companies in connection with providing our Services, improving functionality, or supporting joint projects. These partners are required to protect your information and may not use it for their own independent purposes.
Legal authorities if required by law, regulation, or to protect our rights and safety.
Business transfers in the event of a merger, acquisition, or sale of assets.

4. Data Storage & Security

We store your information securely and take reasonable steps to protect it against unauthorized access, disclosure, or loss.

While we do our best to protect your data, no system is completely secure.

5. Your Rights

We believe everyone should have strong privacy rights, no matter where they live. You have the right to:

Access the personal information we hold about you.
Request correction of any personal information that is inaccurate or incomplete.
Request deletion of your personal information, subject to our legal and contractual obligations.
Withdraw consent to marketing communications at any time.
Opt out of the sale or sharing of your personal information (Ride Guide does not sell personal data).
Make a complaint to your local privacy regulator if you believe your rights have been breached.

To exercise these rights, please contact us at contact@ride.guide. We may need to verify your identity before fulfilling your request.

6. Cookies

We use cookies to:

Remember your preferences.
Analyze site traffic and performance.
Improve your browsing experience.

You can adjust your browser settings to block or delete cookies, though this may affect website functionality.

7. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy

Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 contact@ride.guide

📍 Ride Guide Transit Technologies Inc., a wholly owned subsidiary of Radiola Land Systems Limited, Level 1, Unit 2, 15 Marina View, Porirua, New Zealand